Guests can use a washing machine and dryer, ski / bike storage, car park.
You can relax in the wellness centre where you can enjoy a spa bath tub, hot stone treatments, paraffin wraps, and other services.
Černohorská 151, Janské Lázně 54225
You can choose from the following accommodation facilities in the vicinity.
Černohorská 17, Janské Lázně Janské Lázně
(in the distance of 0.0 km from Hotel Vyhlídka)
Availability verified
The three-star Pension Flora offers comfortable accommodation in the heart of Janske Lazne. This pension is suitable for tourists, cyclists, skiers, as well as for families with children or business travellers.
from € 31
Double room (for 1 per.)
1 extra bed • Last 2 available rooms!
Family room for 6 (for 1 per.)
4 extra beds • Last 2 available rooms!
Family room for 5 (for 1 per.)
4 extra beds • Last 1 available rooms!
Rodinný pokoj pro 7 osob (for 1 per.)
4 extra beds • Last 1 available rooms!
Rodinné apartmá pro 6 - 8 osob (for 1 per.)
5 extra beds • Last 1 available rooms!
Double room
Last 2 available rooms!
Family room for 6
Last 2 available rooms!
Family room for 5
Last 1 available rooms!
Rodinný pokoj pro 7 osob
Last 1 available rooms!
Rodinné apartmá pro 6 - 8 osob
Last 1 available rooms!
family apartman for 4 - 5 people (for 1 per.)
3 extra beds
Extra (for 1 per.)
5 extra beds
family apartman for 4 - 5 people
Extra
Černohorská 317, Janské Lázně Janské Lázně
(in the distance of 0.2 km from Hotel Vyhlídka)
from € 47
Studio standard třílůžkové (for 1 per.)
2 extra beds • Last 1 available rooms!
Studio standard čtyřlůžkové 2 (for 1 per.)
3 extra beds • Last 1 available rooms!
Studio standart čtyčlůžkové 3 (for 1 per.)
3 extra beds • Last 1 available rooms!
Studio standard pětilůžkové (for 1 per.)
4 extra beds • Last 1 available rooms!
Studio standard třílůžkové
Last 1 available rooms!
Studio standard čtyřlůžkové 2
Last 1 available rooms!
Studio standart čtyčlůžkové 3
Last 1 available rooms!
Studio standard pětilůžkové
Last 1 available rooms!
Černohorská 14, Janské Lázně Janské Lázně
(in the distance of 0.2 km from Hotel Vyhlídka)
Availability verified
On demand
Dvoulůžkový pokoj (for 1 per.)
1 extra bed • Last 1 available rooms!
Třílůžkový pokoj (for 1 per.)
2 extra beds • Last 1 available rooms!
čtyřlůžkový pokoj (for 1 per.)
3 extra beds • Last 1 available rooms!
Dvoulůžkový pokoj
Last 1 available rooms!
Třílůžkový pokoj
Last 1 available rooms!
čtyřlůžkový pokoj
Last 1 available rooms!
Dvoulůžkový pokoj (Speciální vybavení pro tělesně postižené) (for 1 per.)
1 extra bed
Dvoulůžkový pokoj (Speciální vybavení pro tělesně postižené)
Obchodní 275, Janské Lázně Janské Lázně
(in the distance of 0.2 km from Hotel Vyhlídka)
Availability verified
Hotel Arnika offers comfortable accommodation near the centre of Janske Lazne. The hotel is especially suitable for lovers of spa treatments. The area is suitable for skiers who can use the local great slopes, cross-country trails, and ski school.
from € 60
Double room (for 1 per.)
1 extra bed
Triple room (for 1 per.)
2 extra beds • Last 3 available rooms!
Family room 2+3 (for 1 per.)
4 extra beds • Last 3 available rooms!
Double room
Triple room
Last 3 available rooms!
Family room 2+3
Last 3 available rooms!
Jednolůžkový pokoj
Černohorská 323, Janské Lázně Janské Lázně
(in the distance of 0.2 km from Hotel Vyhlídka)
Availability verified
from € 48
Čtyřlůžkový pokoj (for 1 per.)
1 extra bed • Last 1 available rooms!
Double room (for 1 per.)
1 extra bed • Last 1 available rooms!
Four-bed suite (for 1 per.)
3 extra beds • Last 1 available rooms!
Apartmán č. 9 (for 1 per.)
5 extra beds • Last 1 available rooms!
Depandance Jestřáb (for 1 per.)
3 extra beds • Last 1 available rooms!
Depandance Villa Central (for 1 per.)
1 extra bed • Last 1 available rooms!
Double room
Last 1 available rooms!
Čtyřlůžkový pokoj
Last 1 available rooms!
Depandance Villa Central
Last 1 available rooms!
Four-bed suite
Last 1 available rooms!
Depandance Jestřáb
Last 1 available rooms!
Apartmán č. 9
Last 1 available rooms!
Triple room (for 1 per.)
1 extra bed
Triple room
Černohorská 62, Janské Lázně Janské Lázně
(in the distance of 0.3 km from Hotel Vyhlídka)
from € 110
Jednolůžkový pokoj Veronica
Last 2 available rooms!
Dvoulůžkový pokoj Bellis (for 1 per.)
1 extra bed • Last 3 available rooms!
Bezbariérový pokoj (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj Iris (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmá lotus (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj Bellis
Last 3 available rooms!
Bezbariérový pokoj
Last 1 available rooms!
Dvoulůžkový pokoj Iris
Last 1 available rooms!
Apartmá lotus
Last 1 available rooms!
Krkonošská 163, Janské Lázně Janské Lázně
(in the distance of 0.4 km from Hotel Vyhlídka)
Availability verified
from € 75
2 lůžkový apartmán (for 1 per.)
1 extra bed • Last 1 available rooms!
2 lůžkový apartmán s balkonem (for 1 per.)
1 extra bed • Last 1 available rooms!
2 lůžkový apartmán s přistýlkou (for 1 per.)
1 extra bed • Last 1 available rooms!
2 lůžkový apartmán (for 1 per.)
1 extra bed • Last 1 available rooms!
4 lůžkový apartmán s balkonem (for 1 per.)
3 extra beds • Last 1 available rooms!
Mezonet 2-4 lůžkový apartmán (for 1 per.)
3 extra beds • Last 1 available rooms!
4 lůžkový apartmán (for 1 per.)
3 extra beds • Last 1 available rooms!
4 lůžkový apartmán VEJMINEK (for 1 per.)
3 extra beds • Last 1 available rooms!
2 lůžkový apartmán
Last 1 available rooms!
2 lůžkový apartmán s balkonem
Last 1 available rooms!
2 lůžkový apartmán s přistýlkou
Last 1 available rooms!
2 lůžkový apartmán
Last 1 available rooms!
Mezonet 2-4 lůžkový apartmán
Last 1 available rooms!
4 lůžkový apartmán VEJMINEK
Last 1 available rooms!
4 lůžkový apartmán
Last 1 available rooms!
4 lůžkový apartmán s balkonem
Last 1 available rooms!
Horní promenáda 2, Janské Lázně Janské Lázně
(in the distance of 0.4 km from Hotel Vyhlídka)
from € 213
Apartment (for 1 per.)
5 extra beds • Last 2 available rooms!
Apartment
Last 2 available rooms!
Lázeňská 41, Janské Lázně Janské Lázně
(in the distance of 0.4 km from Hotel Vyhlídka)
from € 126
Apartmán Pod Lesem (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán Pod Lesem
Last 1 available rooms!
K Zámečku 105, Janské Lázně Janské Lázně
(in the distance of 0.5 km from Hotel Vyhlídka)
from € 20
Apartmán č.1 (for 1 per.)
5 extra beds • Last 2 available rooms!
Apartmán č.2 (for 1 per.)
3 extra beds • Last 2 available rooms!
Pokoj č.5 (for 1 per.)
3 extra beds • Last 1 available rooms!
Apartmán č.3 (for 1 per.)
4 extra beds • Last 2 available rooms!
Apartmán č.4 (for 1 per.)
3 extra beds • Last 2 available rooms!
Apartmán č.2
Last 2 available rooms!
Pokoj č.5
Last 1 available rooms!
Apartmán č.4
Last 2 available rooms!
Apartmán č.3
Last 2 available rooms!
Apartmán č.1
Last 2 available rooms!
Chata (for 1 per.)
22 extra beds
Chata
Luční 348, Janské Lázně Janské Lázně
(in the distance of 0.5 km from Hotel Vyhlídka)
from € 249
Apartmán (for 1 per.)
3 extra beds • Last 1 available rooms!
Apartmán
Last 1 available rooms!
Luční 156, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
The mountain Pension Vladimir offers comfortable and cheap accommodation, maximum comfort and relaxed atmosphere for your pleasant stay in the Giant Mountains. The guesthouse is located in a quiet part of Janske Lazne, at the lower cableway station to...
from € 48
Quadruple room (for 1 per.)
2 extra beds • Last 1 available rooms!
Suite for four (for 1 per.)
3 extra beds • Last 2 available rooms!
Quadruple room
Last 1 available rooms!
Suite for four
Last 2 available rooms!
Double room (for 1 per.)
1 extra bed
Double room
Krkonošská 67, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
The three-star Pension Kaminek is located in Janske Lazne. This guesthouse offers comfortable accommodation for hikers, cyclists and skiers not far from ski slopes.
On demand
Double (for 1 per.)
1 extra bed
Triple (for 1 per.)
2 extra beds • Last 2 available rooms!
Quadruple (for 1 per.)
3 extra beds • Last 2 available rooms!
Double
Triple
Last 2 available rooms!
Quadruple
Last 2 available rooms!
Modrokamenná 178, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
Availability verified
from € 43
studio 2 lůžka (for 1 per.)
1 extra bed • Last 1 available rooms!
studio 3 lůžka (for 1 per.)
2 extra beds • Last 1 available rooms!
apartmán 4 lůžka (for 1 per.)
3 extra beds • Last 1 available rooms!
studio 2 lůžka
Last 1 available rooms!
studio 3 lůžka
Last 1 available rooms!
apartmán 4 lůžka
Last 1 available rooms!
Dolní promenáda 78, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
from € 84
Pokoj s manželskou postelí King a balkonem (for 1 per.)
1 extra bed • Last 2 available rooms!
Dvoulůžkový pokoj s manželskou postelí a přistýlkou (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmá s 1 ložnicí (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoupodlažní apartmá (for 1 per.)
3 extra beds • Last 2 available rooms!
Pokoj s manželskou postelí King a balkonem
Last 2 available rooms!
Dvoulůžkový pokoj s manželskou postelí a přistýlkou
Last 1 available rooms!
Apartmá s 1 ložnicí
Last 1 available rooms!
Dvoupodlažní apartmá
Last 2 available rooms!
Modrokamenná 155, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
from € 77
Apartmán 510 s balkónem a garáží (for 1 per.)
3 extra beds • Last 1 available rooms!
Picasso Mountains 302 (for 1 per.)
1 extra bed • Last 1 available rooms!
Slunný apartmán s balkónem 303 (for 1 per.)
3 extra beds • Last 1 available rooms!
Picasso Mountains 311 (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 102 (for 1 per.)
3 extra beds • Last 1 available rooms!
Apartmán 313 (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 413 (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 407 s balkónem (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 205 s balkónem (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 501 (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 401 (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 211 (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 308 s balkónem (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 204 s balkónem (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 312 s infrasaunou (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán 107 s terasou a garáží (for 1 per.)
5 extra beds • Last 1 available rooms!
Picasso Mountains 302
Last 1 available rooms!
Picasso Mountains 311
Last 1 available rooms!
Apartmán 413
Last 1 available rooms!
Apartmán 313
Last 1 available rooms!
Apartmán 205 s balkónem
Last 1 available rooms!
Apartmán 407 s balkónem
Last 1 available rooms!
Apartmán 501
Last 1 available rooms!
Apartmán 401
Last 1 available rooms!
Apartmán 211
Last 1 available rooms!
Apartmán 312 s infrasaunou
Last 1 available rooms!
Apartmán 204 s balkónem
Last 1 available rooms!
Apartmán 308 s balkónem
Last 1 available rooms!
Apartmán 510 s balkónem a garáží
Last 1 available rooms!
Slunný apartmán s balkónem 303
Last 1 available rooms!
Apartmán 102
Last 1 available rooms!
Apartmán 107 s terasou a garáží
Last 1 available rooms!
Modrokamenná 155, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
Availability verified
from € 197
Apartmán (for 1 per.)
3 extra beds • Last 1 available rooms!
Apartmán
Last 1 available rooms!
Krkonošská 297, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
from € 41
Třílůžkové Studio (for 1 per.)
1 extra bed • Last 2 available rooms!
Třílůžkové Studio
Last 2 available rooms!
Rekreační 346, Janské Lázně Janské Lázně
(in the distance of 0.6 km from Hotel Vyhlídka)
Availability verified
from € 75
Dvoulůžkový pokoj manželská postel (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj oddělená lůžka (for 1 per.)
1 extra bed • Last 1 available rooms!
Třílůžkový pokoj (for 1 per.)
2 extra beds • Last 3 available rooms!
Čtyřlůžkový pokoj (for 1 per.)
3 extra beds • Last 2 available rooms!
Dvoulůžkový pokoj manželská postel
Last 1 available rooms!
Dvoulůžkový pokoj oddělená lůžka
Last 1 available rooms!
Třílůžkový pokoj
Last 3 available rooms!
Čtyřlůžkový pokoj
Last 2 available rooms!
Dolní promenáda 7, Janské Lázně Janské Lázně
(in the distance of 0.7 km from Hotel Vyhlídka)
from € 45
Čtyřlůžkový pokoj (for 1 per.)
3 extra beds • Last 3 available rooms!
Dvoulůžkový pokoj (for 1 per.)
1 extra bed • Last 3 available rooms!
Pětilůžkový pokoj (for 1 per.)
4 extra beds • Last 1 available rooms!
Čtyřlůžkový s balkonem (for 1 per.)
3 extra beds • Last 2 available rooms!
Dvoulůžkový pokoj bezbariérový (for 1 per.)
1 extra bed • Last 1 available rooms!
Rodinný dvoupokoj (for 1 per.)
4 extra beds • Last 1 available rooms!
Dvoulůžkový s balkonem (for 1 per.)
1 extra bed • Last 2 available rooms!
Dvoulůžkový s balkonem
Last 2 available rooms!
Dvoulůžkový pokoj
Last 3 available rooms!
Dvoulůžkový pokoj bezbariérový
Last 1 available rooms!
Čtyřlůžkový pokoj
Last 3 available rooms!
Čtyřlůžkový s balkonem
Last 2 available rooms!
Pětilůžkový pokoj
Last 1 available rooms!
Rodinný dvoupokoj
Last 1 available rooms!
You can relax in the wellness centre where you can enjoy a spa bath tub, hot stone treatments, paraffin wraps, and other services.
Check-in: 14:00
Check-out: 12:00
Terms and Conditions Hotel.cz
1. Terms
1.1. The Hotel.cz website (" Hotel.cz Portal ") is a portal for arranging accommodation reservations operated by HOTEL. CZ as , with its registered office at Kolbenova 882 / 5a, Vysočany, 190 00, Prague 9, registered in the Commercial Register at the Municipal Court in Prague, Section B, Insert 9533 (" Operator "). Correspondence address of the Operator: Řeznická 7, 460 01 Liberec, telephone 222 539 539 e-mail: [email protected].
1.2. Accommodation facility is the owner / tenant of accommodation facilities (" Accommodation facility "), providing the Customer with services according to the order mediated on the Hotel.cz Portal .
1.3. Customer is a person (natural or legal) ordering services offered in Accommodation Facilities (" Customer ").
2. Introductory provisions
2.1. These General Terms and Conditions (" GTC ") govern the contractual relationship between the Operator, the Customer and the Accommodation Facility in the implementation of accommodation booking offered by the Accommodation equipment on the Hotel.cz Portal (" Service ").
2.2. The contractual relationship between the Operator and the Accommodation Facility is governed by the brokerage agreement and these GTC.
2.3. The contractual relationship between the Operator and the Customer is governed by the Contract (as this term is defined below), these GTC and the business conditions of each individual Accommodation Facility („ OP facilities “), which are listed in the footer of the reservation form for each specific Accommodation Facility mediated on the Hotel.cz Portal. In the event of a conflict between these GTC and the OP facility, the business conditions that are more favorable for the Customer shall prevail. The customer is obliged to get acquainted with the GTC and OP equipment.
3. Applicable law and legal regime
3.1. Contractual relations between the contracting parties are governed by the laws of the Czech Republic.
3.2. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company Identification Number: 000 20 869, Internet address, is responsible for out-of-court settlement of consumer disputes under the Agreement. : http://www.coi.cz/. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Operator and the Consumer Customer under the Contract by electronic means.
3.3. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz/ is a contact Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC consumer dispute resolution online).
4. The process of ordering and paying for services
4.1. Ordering
Customer expresses its interest in the Service by submitting a booking form (" Order "). The Operator verifies the free capacity at the Accommodation Facility within the term required by the Customer in the Order and informs the Customer about the availability and specific price of accommodation for the selected date. Binding ordering of the Service occurs at the moment of telephone or written confirmation of the Order / approval of the binding offer by the Customer and the Operator (sending the accommodation voucher to the Customer).
The operator on the Hotel.cz Portal also displays the offers of Accommodation Facilities advertised on the web portal www.spa.cz („ Spa Portal .cz “). In the event that an Order for a stay is sent from the Spa.cz Portal, the given contractual relationship is governed by the business conditions of the Spa.cz Portal, available at: https://www.spa.cz/vseobecne-obchodni-podminky.html. The Customer is obliged to read the given business conditions before sending the Order.
4.2. Price of the service
The price of the Service is determined by the Accommodation Facility. The price depends on the selected date, number of persons and other parameters entered by the Customer in the Order. Prior to the binding confirmation, the Operator informs the Customer about the final price (with information about the currency in which the price is governed); after the approval of the binding offer by the Customer, a binding order for the Services will take place, ie a contract will be concluded between the Customer and the Operator ("Contract").
The prices displayed for individual Accommodation Facilities on the Hotel.cz Portal are determined by the Accommodation Facilities, are only indicative and are not binding until the binding offer is sent by the Operator to the Customer.
The Hotel.cz portal publishes offers of Accommodation Facilities in addition to Czech crowns also in selected foreign currencies (especially in EUR), while conversion into Czech crowns is governed by the exchange rate set by the accommodation beginning or the current exchange rate of the Czech National Bank listed on https://www.cnb.cz/cs/financni-trhy/devizovy-trh/kurzy-devizoveho-trhu/kurzy-devizoveho-trhu/ - the conversion is always valid at the time of the Customer's visit to the Hotel.cz Portal. The Customer acknowledges that when publishing offers of Accommodation Facilities in a currency other than Czech crowns, the amount expressing the price for the Services may be adjusted after the execution of the Order (especially due to a change in the exchange rate). However, the final price expressed in the currency binding for the given Order does not change from the moment the binding offer is sent by the Operator.
Unless otherwise stated, the final price does not take into account any additional requirements of the Customer that were entered in the note field during the Order or such requirements that are considered additional during the telephone order, of which the Customer is informed during the call. Additional notes are also displayed in the accommodation voucher and accompanying e-mails. Additional requirements are actively negotiated by the Accommodation Facility directly with the Customer.
In the case of non-refundable reservations, the Accommodation Facility is entitled to deduct the corresponding amount only if such additional requirements of the Customer affect the total price of accommodation. The operator is not responsible for providing additional requirements, their price or quality.
4.3. Payment Terms
Payment is made at the Accommodation Facility. For some bookings, especially for group bookings, a credit card guarantee or a deposit of up to 100% of the stay may be required. The Customer is informed of the credit card guarantee or prepayment during the Order Confirmation process.
In special cases, but especially in case of repeated arrivals or complaints of accommodation providers for violation of the accommodation regulations, the Customer may be required to guarantee a payment card.
4.4. Gift vouchers
Gift vouchers are vouchers issued by the Operator, which the Customer can purchase and use to pay for the Order with them, ie a stay in the Accommodation Facility ("DP") can be purchased with them. The values on the DP with the values of other discount coupons cannot be added at the same time.
The customer has the opportunity to purchase a DP in one of the offered values, which can then be used for one of the stays offered on the Hotel.cz Portal. The information about the specific stay stated on the DP is not binding and the DP can also be used for other stays offered at the time of applying the DP on the Hotel.cz Portal.
The customer has the option to choose the form of DP delivery. The electronic form of DP delivered to the Customer's e-mail address is free of charge, the paper form of DP delivered via a postal service provider (eg Czech Post) is charged CZK 70.
DP is non-transferable after its issuance and can be used only by the Customer or the person listed on it, to select a stay package from the current offer on the Hotel.cz Portal and other sites specified by the Operator (currently only on the Spa Portal. cz) with regard to the free capacities of the Accommodation Facility.
The validity of the DP is indicated on its front page and is at least 12 (in words: twelve) months from the date of its issuance. If the validity of the DP according to these GTC differs (is shorter) from the one stated on the front of the DP, the validity on the front of the DP takes precedence . After the expiration of the DP (eg in case of non-use), the Customer loses the opportunity to apply it and is not entitled to claim compensation for it.
The Operator may decide to extend the validity of the DP at the request of the Customer. The Customer is not entitled to such an extension and is aware that it always depends on the decision of the Operator.
Each DP, or any discount or other coupon provided by the Operator in connection with its Services, is a one-time and expires after its application.
If the value of DP does not reach the price of the booked stay, the difference can be paid by any payment method allowed by the Operator. If the price of the stay is lower than the value of the DP, the difference in value will not be reimbursed and no financial compensation can be claimed for it.
DP is not exchangeable for money, it cannot be exchanged or drawn gradually. The value of DP can be exhausted only by its one-time application.
4.5. Communication mediation
By acceding to these GTC, the Accommodation Facility agrees to mediate communication by the Operator through the Hotel.cz Portal (including any processing, storage, receipt, access to, viewing and monitoring of communication by the Hotel.cz Portal) („ Communication mediation b) “) and declares that it thoroughly informs its employees, representatives and other persons (and in accordance with the applicable legal regulations it will inform them and possibly obtain consent) about the use of the Communication Mediation service provided to it or is provided on its behalf. The accommodation facility agrees not to use the Communication Mediation service to send unsolicited commercial messages. The Accommodation Facility shall fully indemnify the Operator for any third party claims or sanctions resulting from the illegal or unauthorized use of the Communication Mediation Service for the Accommodation Facility's own purposes.
5. Cancellation policy and complaints
5.1. Cancellation policy for accommodation
Cancellation conditions are specified in the OP device. In the event that the Accommodation Facility does not have its own cancellation policy defined, the first night will be charged to the guarantee by credit card guarantee in case of no-show. If the reservation is canceled by the Customer (cancellation is confirmed by the Operator to the Customer in writing) 24 or more hours before the originally planned arrival of the guest, no cancellation fee is applied to the guarantee by credit card.
5.2. Cancellation policy for gift vouchers
The customer is entitled to withdraw from the purchase contract for the purchase of DP within 14 days from the date of receipt, ie the issuance of DP, this does not apply if DP has already applied within this period.
After the issuance and expiration of the 14-day return period, DP is non-refundable and no financial compensation can be claimed for it.
5.3. The Customer is obliged to inform the Operator of any changes in the Order or its cancellation in writing.
5.4. In the event of cancellation of the Order by the Operator or the Accommodation Facility, the Operator will offer the Customer an alternative date or stay in another Accommodation Facility. In the event that the Customer does not accept the alternatives, the Operator will return to the Customer the paid payment paid by the Customer to the Operator for such canceled Order. The Customer must claim the Customer's payments made to the Accommodation Facility back after the Accommodation Facility and not after the Operator.
5.5. Complaints about the quality of accommodation and services provided by the Accommodation Facility are resolved by the Customer himself and directly with the Accommodation Facility, or with the help of the Operator, who can communicate with the specific Accommodation Facility regarding the Customer's complaint.
5.6. Complaints about the Operator's Services are possible in writing electronically at the e-mail address [email protected] or by correspondence at the address ONLINE HOLDING s.r.o., Řeznická 7, 460 01 Liberec. The Customer's complaint concerning the Operator's Services will be settled immediately, or as soon as possible after its receipt, but no later than within 30 days, and the Operator will make every effort to ensure that the Customer's complaint is resolved to his satisfaction. The customer will be continuously informed about the status and manner of handling his complaint.
6. Responsibility for content and information on the Hotel.cz Portal
6.1. All content and information stated in the offers of Accommodation Facilities are stored on the Hotel.cz Portal by Accommodation Facilities. In relation to the content and information provided in the offers of Accommodation Facilities, Hotel.cz Portal acts as a service provider, which consists in storing information provided by users (Accommodation Facilities) within the meaning of Article 14 of Directive 2000/31 / EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (the “Electronic Commerce Directive”) and Section 5 of Act No. 480/2004 Coll., on Certain Information Society Services, as amended (“ Act on certain information society services ").
6.2. The operator is not (in accordance with Article 15 of the Electronic Commerce Directive and § 6 of the Act on Certain Information Society Services) obliged to supervise the content of the information transmitted or stored by it, nor to actively seek out facts and circumstances that point to illegal information.
6.3. In accordance with Article 6.2 of these GTC, the Operator does not verify the content and information in the offers of Accommodation Facilities and does not exercise any control or supervision over them. The Operator thus does not guarantee the accuracy, completeness, correctness, legality or availability of the content and information stated in the offers of the Accommodation Facilities.
6.4. of the Act on Certain Information Society Services without delay all steps that may be required of it to remove or make such content and information inaccessible.
6.5. Any responsibility of the Operator for the content and information stated in the offers of Accommodation Facilities is governed by the rules set out in the Directive on Electronic Commerce and in the Act on Certain Information Society Services.
6.6. The Operator is responsible for its own content and information provided on the Hotel.cz Portal in accordance with the applicable legislation.
7. Notification of illegal content and information on the Hotel.cz portal
7.1. Any person may report illegal content and information on the Hotel.cz Portal to the Hotel.cz Portal in the manner described in this Article 7 of the GTC ("Notifier").
7.2. The Notifier is obliged to report illegal content to the Operator on the Hotel.cz Portal in accordance with this Article 7 of the GTC (" Notification ").
7.3. The Notifier is obliged to deliver the Notification to the Operator in writing electronically to the e-mail address [email protected] or by correspondence to the address HOTEL.CZ as, Řeznická 7, 460 01 Liberec
7.4. The notification must contain at least:
(a) details of the Notifier, including his contact details;
(b) identification of the Accommodation Facility's offer or placement of content on the Hotel.cz Portal, including the entire unique URL of the site;
(c) a statement stating that the content is illegal;
(d) an explanation of the reasons for the illegality of the content;
(e) additional information necessary to assess the illegality of the content.
7.5. The Notifier is responsible for the accuracy, veracity, completeness, legitimacy and justification of the Notification. The Notifier is responsible for the Notification, which incorrectly, falsely, unjustifiably or unjustifiably marks legally harmless content, including liability for damage caused to the Accommodation Facility to which the Notification relates and / or the Operator.
7.6. In the event that the Notification does not contain at least the data and information specified in Article 7.4 of these GBTC, such Notification may not be considered by the Operator due to the circumstances of the case. made. In such a case, the Operator is entitled to request additional information from the Notifier to the Notification.
8. Other obligations of the Accommodation Facility
8.1. The accommodation facility is responsible for the content of the offers; may not contain false or otherwise misleading information in the tenders, or information that otherwise violates the laws or rights of third parties and is liable for damages caused by a breach of this obligation.
8.2. If the Accommodation Facility repeatedly (incorrectly or repeatedly) provides false or otherwise misleading information in the offer, or information otherwise violating legal regulations or the rights of third parties, the Operator is entitled to terminate the contractual relationship with the Accommodation Facility by withdrawing from the contract. The accommodation facility is obliged to remove all its offers and content from the Hotel.cz Portal immediately after the withdrawal takes effect. If he fails to do so, the Operator is entitled to remove all offers and content of the given Accommodation Facility.
9. Personal information
The processing of personal data in the provision of the Services by the Operator (including handling cookies, sending business messages and recording telephone calls) is governed by the principles of personal data processing available here:
www.hotel.cz/privacy-policy/
10. Validity and effectiveness
10.1. The Operator may continuously change or supplement the wording of these GTC. The Customer acknowledges that the GTC valid at the time of concluding the Contract will always apply to the contractual relationship between him and the Operator.
10.2. These GTC come into force and effect on 14.3.2022 .
10.3. The valid wording of these GTC is available at the headquarters of the Hotel.cz Portal and is published on the website www.hotel.cz.